Help & FAQ
Guidance for vetted members
Answers to the most common questions about applications, vetting, and referrals. If you do not see your question here, you can always email the team.
Vetting & Applications
Frequently asked questions
What is Proclusive?+
Proclusive is a vetted network for the built environment — connecting owners, developers, designers, and contractors on high‑trust projects.
How does the vetting process work?+
We review your business information, licensing, insurance, portfolio, and references. Once submitted, applications are typically reviewed within 48 hours.
Why do you ask for tax information (TIN / EIN)?+
We collect your TIN/EIN solely for compliance and W‑9 matching. It is encrypted, stored securely, and never displayed in your public profile.
How do referrals and commissions work?+
When you submit a referral, you can choose standard or custom commission terms. Standard terms give you 2.0% of project value; Proclusive receives 0.5% of your commission.
Who can I contact for support?+
You can reach the team anytime at hello@proclusive.com. For urgent account issues, reply to any onboarding or notification email you’ve received.