Proclusive | By Invitation

Proclusive Privacy Policy

Effective Date: January 1, 2026

Last Updated: January 1, 2026

1. Introduction

Chalo Enterprises LLC, doing business as Proclusive ("Proclusive," "we," "us," or "our"), is committed to protecting the privacy of our Members and visitors. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use the Proclusive platform (the "Platform"), our Vetting-as-a-Service™ (VaaS™) verification services, and related services.

By accessing or using the Platform, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our privacy practices, please do not use the Platform.

This Privacy Policy should be read in conjunction with our Terms of Service, which govern your use of the Platform.

2. Information We Collect

We collect information in several ways: directly from you, automatically through your use of the Platform, and from third-party sources.

2.1 Information You Provide

Account and Profile Information:

Full name and contact information (email address, phone number, mailing address)
Business name, structure, and contact information
Professional title and role
Username and password
Profile photo and business logo
Professional biography and service descriptions

Vetting and Verification Information:

Professional licenses and certifications (license numbers, issuing authorities, expiration dates)
Insurance certificates (general liability, workers' compensation, professional liability)
Bonding documentation
Business registration documents
Professional references and work history
Portfolio materials and project examples
Safety certifications and training records
Background check authorization and results

Referral and Transaction Information:

Referral submissions and project descriptions
Client contact information (when submitted for referrals)
Project values and outcomes
Commission and payment information
Feedback and ratings

Payment Information:

Billing name and address
Payment method details (processed through secure third-party payment processors)
Transaction history

Communications:

Messages sent through the Platform
Customer support inquiries and correspondence
Survey responses and feedback

2.2 Information Collected Automatically

When you access or use the Platform, we automatically collect certain information:

Device Information: Device type, operating system, browser type and version, unique device identifiers
Log Information: IP address, access times, pages viewed, referring URL, actions taken on the Platform
Location Information: General location based on IP address; precise location only with your explicit consent
Usage Information: Features used, search queries, referral activity, time spent on Platform

2.3 Information from Third Parties

We may receive information about you from third-party sources, including:

Verification Services: License verification databases, insurance verification services, background check providers
Professional Associations: Membership status and standing with industry organizations
Public Records: Business registrations, court records, regulatory filings
References: Information provided by professional references you have authorized us to contact
Other Members: Feedback, ratings, and referral information submitted by other Members

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Platform Operations

Creating and managing your account
Processing membership applications and renewals
Facilitating referrals between Members
Processing payments and commissions
Providing customer support

3.2 Vetting-as-a-Service\u2122 (VaaS\u2122)

Conducting our proprietary verification process to validate professional credentials and business standing
Maintaining verification records and conducting periodic re-verification as determined by Proclusive

3.3 Communication

Sending transactional emails (referral notifications, payment confirmations)
Providing Platform updates and announcements
Sending marketing communications (with your consent, where required)
Responding to inquiries and support requests

3.4 Platform Improvement

Analyzing usage patterns to improve Platform functionality and develop new features
Conducting research and analytics to enhance service quality

3.5 Security and Compliance

Protecting the Platform and Members from fraud and abuse
Enforcing our Terms of Service
Complying with legal obligations
Responding to legal requests and preventing harm

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 With Other Members

To facilitate referrals, we share certain information with other Members, including:

Business name and contact information
Professional credentials and verification status
Service areas and specializations
Ratings and feedback from other Members
Referral-specific project information

4.2 With Service Providers

We share information with third-party service providers who perform services on our behalf, including:

Cloud hosting and data storage providers
Payment processors
Email and communication service providers
Analytics providers
Customer support tools

These service providers are contractually obligated to protect your information and may only use it to provide services to us.

4.3 With Verification Partners

To conduct our VaaS™ verification process, we share information with:

License verification databases and state licensing boards
Insurance verification services
Background check providers (with your authorization)
Professional association databases

4.4 For Legal and Safety Purposes

We may disclose your information when we believe it is necessary to:

Comply with applicable law, regulation, legal process, or governmental request
Enforce our Terms of Service or other agreements
Protect the rights, property, or safety of Proclusive, our Members, or others
Detect, prevent, or address fraud, security, or technical issues
Report suspected illegal activity to law enforcement or licensing authorities

4.5 Business Transfers

If Proclusive is involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.

4.6 With Your Consent

We may share your information for other purposes with your explicit consent.

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

Encryption: Data is encrypted in transit (TLS/SSL) and at rest
Access Controls: Technical and administrative controls ensure Members can only access authorized data
Authentication: Secure authentication protocols and password requirements
Monitoring: Regular security monitoring and vulnerability assessments
Employee Training: Staff training on data protection and privacy practices

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, and you use the Platform at your own risk.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Active Membership: We retain your information throughout your membership
Post-Termination: Verification documents and transaction records are retained for seven (7) years after membership termination for compliance, legal, and audit purposes
Communications: Support correspondence is retained for three (3) years
Analytics Data: Aggregated, anonymized data may be retained indefinitely

7. Your Rights and Choices

7.1 Access and Correction

You may access and update most of your account information directly through your Platform profile. For information you cannot access directly, contact us at privacy@proclusive.com.

7.2 Data Portability

You may request a copy of your personal information in a commonly used, machine-readable format.

7.3 Deletion

You may request deletion of your personal information by contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes, including:

Transaction and commission records
Information necessary to comply with legal obligations
Information necessary to resolve disputes or enforce agreements

7.4 Marketing Communications

You may opt out of marketing communications by:

Clicking the "unsubscribe" link in any marketing email
Updating your communication preferences in your account settings
Contacting us at privacy@proclusive.com

Please note that you cannot opt out of transactional communications related to your account and Platform activity.

7.5 Do Not Track

Our Platform does not currently respond to "Do Not Track" browser signals. However, you can manage cookies and tracking through your browser settings.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your use of the Platform.

8.1 Types of Cookies

Essential Cookies: Required for Platform functionality, authentication, and security
Performance Cookies: Help us understand how visitors use the Platform
Functionality Cookies: Remember your preferences and settings
Analytics Cookies: Provide aggregated data about Platform usage

8.2 Managing Cookies

Most web browsers allow you to manage cookie preferences. You can set your browser to refuse cookies or delete certain cookies. Please note that disabling cookies may affect Platform functionality.

9. Third-Party Links and Services

The Platform may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you access.

10. Children's Privacy

The Platform is intended for use by business professionals and is not directed at children under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will delete that information promptly.

11. International Data Transfers

Proclusive is based in the United States, and your information is processed and stored in the United States. If you access the Platform from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction.

By using the Platform, you consent to the transfer of your information to the United States.

12. State-Specific Privacy Rights

12.1 California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:

The right to know what personal information we collect, use, and disclose
The right to request deletion of your personal information
The right to opt out of the sale of personal information (we do not sell personal information)
The right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at privacy@proclusive.com.

12.2 Virginia, Colorado, Connecticut, and Utah Residents

Residents of these states may have similar rights under applicable state privacy laws. Contact us to exercise your rights.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by:

Posting the updated Privacy Policy on the Platform with a new "Last Updated" date
Sending an email notification to your registered email address
Providing a notice through the Platform

Your continued use of the Platform after the effective date of any changes constitutes acceptance of the updated Privacy Policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Proclusive (Chalo Enterprises LLC)

Attention: Privacy Inquiries

Email: privacy@proclusive.com

BY USING THE PROCLUSIVE PLATFORM, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THIS PRIVACY POLICY.